ISO 55001 Asset Management Standard

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ISO 55001 Asset Management Standard (AMS):

1. Compliance with ISO 55001 Asset Management Standard is used by the Facilities Manager using this Asset Management Service.

2. Asset management objectives include:-

(1) To improve financial performance.

(2) To be informed about asset investment decisions.

(3) To manage risk.

(4) To improve services and outputs.

(5) To demonstrate social responsibility.

(6) To provide evidence of compliance.

(7) To enhance reputation.

(8) To improve organisational sustainability.

(9) To improve efficiency and effectiveness.

(10) To provide evidence to customers and regulatory authorities that assets are professionally managed.

(11) To strengthen negotiating position with customers during quotation due dilligence.

(12) To provide confidence to stakeholders that a robust approach to asset management is in place.

3. ISO 55001 standard has a lot of synergy with other quality management standards such as ISO 9001, 14001, 18001 and 27001. This means that the cost of ISO 55001 may be a small incremental cost relative to what has already been achieved.

4. The first step is to understand and estimate asset management benefits, the second step is to assemble the asset management service and the optional final step is certification.

5. Assertion: the short term costs to establish the Asset Management Service were trivial in comparison with the long term benefits of managing the life cycle of assets including maintenance.

6. Assertion: the very high number of hardware, software, network and data assets that are involved could never be managed manually making the AMS a mandatory method of doing business.

2. Glossary of Terms:

AMS means Asset Management Standard as ISO 55001 and associated family of standards.

AMS means Asset Management Service as the documentation application that makes asset management happen.

FM means Facilities Manager as the person responsible for asset management.

Asset is an entity (thing) that has potential or actual value to the business.

Asset Management is the coordinated activity of the business to realise value from assets which involve balancing costs, opportunities and risks against the desired performance of assets to achieve an objective.

SAMP means Strategic Asset Management Planning.

Asset Management Service - Chapters:

1. Introduction to identify the nature roles of the parties involved.

2. Executive Summary as a summary of the key provisions deployed.

3. Glossary of the terms used to manage the AMS.

4. Context of the Organisation to identify the parties and responsibilities.

5. Leadership as how qualified experts working with external auditors build and maintain compliance.

6. Planning to identify what can go wrong at the infrastructure and personal level.

7. Support to ensure that lines of communication are adequate when faced with physical disasters.

8. Operation to ensure that bespoke application services do not stop and cannot be stopped.

9. Performance Evaluation to audit with the help of the best industry experts in the world to identify areas for improvement.

10. Improvement to relentlessly and continually improve business continuity.

2. Plan Do Check Act (PDCA):

1. Plan is covered by Context of the Organisation (4), Leadership (5), Scope of the AMS, Internal and External Issues, Needs and Expectations of Interested Parties to establish objectives and processes needed to deliver results in accordance with the Asset policy.

2. Do is covered by Support (7) and Operation (8) as the implementation of the processes as planned.

3. Check is covered by Performance Evaluation (9) to monitor and measure processes against the Asset policy, including its commitments, objective and operating criteria, and report the results.

4. Act is covered by Improvement (10) to take actions to continually improve.

3. Asset Policy:

1. The business is the provision of bespoke application services with continual improvements to companies in all parts of the world. The application Service Provider (ASP) is a supply chain of independent companies working in partnership who may act like and can be treated as a single company, however no one company could expect to recruit and retain the large spectrum of qualified skills and experienced knowledge that is needed to provide the bespoke application services to many companies in many countries. The business is an internet-based service to any kind of computing device without the provision of any hardware or software. Asset factors apply to the multitude of data centers that provide the service and to the people who manage the service.

2. The Asset Policy is to provide bespoke application services that do not stop and cannot be stopped. The primary asset principle is the use of a large number of replicated data centers (as assets) where each data center houses a large number of redundant servers (as assets). In the event of a server failure, business continutes to be provided by other server - no single point of failure is permitted. In the event of a data center failure, business continutes to be provided by other data centers - no single data centre is permitted.

3. It is expected that customers demand that the business has an Asset Policy is supported with a working Asset Management Service with collaborative shared information.

4. Asset management must not focus on the value of the asset itself, but on the value that the asset can provide to the business. A server costing less than one thousand pounds can earn more than one thousand pounds per month when properly configured and providing operational benefits to a large number of customers.

5. Forget the top-down organisational context, leadership, planning and just focus on performance evaluation with (bottom-up) continual improvements. Senior management buy-in happens after the Asset Management Service delivers real benefits and assets have their own revenue stream. Be wary of asking senior management what they want because the majority of senior management will have very little experience of an Asset Management Service.

4. Strategic Asset Management Planning:

1. Asset management objectives are derived from business objectives by planning how best to make the assets earn a revenue stream. Asset planning is about processes and procedures that use assets with risks, activities and responsibilities to deliver a benefit.

2. Assets may have a life cycle much greater than one project so strategic planning must have a long term scenario to match the assets life cycle including maintenance. Assets that are written off at the end of each short term project may be considered as a commodoty that does not earn revenue.

4. Asset Audit:

1. The quality audit to ISO 55001 standard shall only be conducted on chapters 4 to 10 of the AMS. Chapters 1 to 3 are not audited and do not need to comply with any standard.

5. Roles:

1. Each bespoke application service owner is responsible for their own Internet connections and all local infrastructure that may include any kind of desktop, laptop, tablet or smart phone. An owner may choose to have multiple Internet connections via different Internet Service Providers and may choose to backup using wireless mobil devices. If the ISP has a failure or power is lost, business may continue to be provided via any smart phone using the mobile network.

2. The application service provider is using ten distributed data centers in 2016 and expect to be using twenty replicated data centers by the end of 2017. The number of secure data centers that house racks of redundant servers will grow to one hundred before 2020.

3. In the event of a failure of one data center, business continues to be provided using replicated data from another data center. It is considered to be very unlikely that all distributed data centers in many countries could fail at the same time.

4. Business data is encrypted and replicated to each data center where the encryption means it is plausable to say that the business data does not exist on any specific place. It is considered to be very unlikely that any specific data could be lost from all data centers at the same time.

5. It is understood that some agencies may be able to gain access and copy any encrypted business data from any data center. It is a policy to ensure that all excessively encrypted data is always unreadable, meaningless and worthless to a criminal. It is a policy that no one person has access to the keys, methods and knowledge needed to decrypt any business data.

Document Control.

1. Document Title: Asset: ISO 55001 Standard.

4. Description: Asset: ISO 55001 Standard.

3. Keywords: Asset: ISO 55001 Standard.

6. Privacy: Shared with approved people for the benefit of humanity.

7. Page: 162602.

8. Edition: 1.1.

9. Issued: 2 Jan 2018.