Ask Eliza Service

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Ask Eliza Service:

1. A search field is provided where approved people may enter requests for tasks to be done.

2. Every search request is recorded as a task for the auther and a list of historical tasks can be viewed and tasks replicated.

3. Simply enter a phrase into the search field and a new task will be added and done.

4. Some tasks will show a specified form or will download a specified set of data, but a general output will be a list of the top ten matching results.

Tasks that people search for:

1. Please download all contract data.

2. Please show customer PDM.

3. Please show service 101234123412.

4. Please find site EN9.

5. Please list all customers in Harlow.

6. Please show person called Gina.

7. Please show rates for DNO 10 profile 03.

Behaviour:

1. Like a child; Eliza has been taught to understand and respond accordingly to good and bad behaviour.

2. Good behaviour may be rewarded with instant results even when the request is not complete and correct.

3. Bad behaviour may be rewarded with pedantic correctness checks and lists of potential matches.

4. Eliza has a finite glossary of terms so customer and client may not always be interchangeable.

Management Information:

1. Management information tends to present historical facts as a tabular list.

2. Where practical, active links are included so a person may drill down into forms and other lists.

Business Intelligence:

1. Business Intelligence tends to present projected, consolidated and derived data as a tabular list. Projected data tends to be date and duration oriented, such as monthly totals.

2. Where practical, active links are included so a person may drill down into forms and other lists.

3. Business Intelligence is about transforming historical data into valuable information.

Internals:

1. The Ask Eliza Service creates three operands as (1) action, (2) object and (3) cause.

2. Each object is represented as a set of field definitions with cause as (1) sort-hide-show, (2) condition and (3) filter value.

3. A default object definition is loaded and indexed by record and field number.

4. The search request is appended to the default array with optional customisable sort, condition and filter.

3. Every search request (k25) has a name that may be reused by others or may be cloned as a new request that is customised.

Request Table k25:

1. 01 to 22 follows the standard table layout that includes author and last change data.

2. 23 is the search field value of up to 128 characters.

3. 24 is the derived or selected action such as "123".

3. 25 is the derived or selected object such as "k14" or "k1326".

3. 26 is the optional derived cause as sort, condition, filter.

Document Control.

1. Document Title: Ask Eliza Service.

4. Description: Ask Eliza Service.

3. Keywords: Ask Eliza Service.

6. Privacy: Shared with approved people for the benefit of humanity.

7. Edition: 1.1.

8. Issued: 2 Jan 2018.