| When Who Did What Procedure: |
| 1. Step 7 of personnel (HR) management is the When Who Did What procedure using the When Who Did What form. |
| 2. CRM is an Evidence Management Service where immutable evident of when who did what is gathered to a quality that can be presented to a court. Evidence is encrypted and replicated to a large number of distributed data centers that prevent fraud, corruption and deletion. |
| 3. History cannot be changed by any person for any reason - history is frozen. |
| 4. Dual interlocking evidence trails are logged so any one evidence trail is verified by the other in both directions. One evidence trail is indexed by WHO did a transaction and the other evidence trail is indexed by WHAT data object was involved. Time is rrecorded to the microsecond to ensure that nothing is missed and errors of ommission are provably avoided. |