| | 5.3.2 F2 Enter Commission Procedure | |
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| Finance Procedures: | | Finance procedures involve of at least the following 7 measurable tasks and states: | | F1. Prepare is the initial state while the company is a Prospect until they are a Client. | | F2. Commission Percentages are entered when a new Client is handed over from Sales to Brokers. This task F2 is triggered by task S5. | | F3. Payment Schedule is verified and/or entered when a client approves a quotation with an energy provider. This task F3 is triggered by task B10. | | F4. Proforma Invoice may be created by the schedule when a payment is due from an energy provider. | | F5. Upload Advice Notice may be triggered by an energy provider in response to a proforma request. | | F6. Send Invoice is triggered by the schedule with optional advice from an energy provider. | | F7. Payment is entered and assigned to the relevant financial accounts based on the commission percentages. |
| Data Source | | Page 3367 is the primary source of data. | | From the dashboard, view the management information or Reports dashboard and see the "New Contract Finance" topic. Eliza has been taught that the default rates are 10, 1, 0 and 10, however where the introducer name is not provided, then the introducer rate is zero. Eliza has been taught that the default sales, broker and administrator key are: 100112 (JH), 100119 (GF) and 100194 (AB). |
| Default Data | | Where the finance team fail to enter commission rates, then the default commission rates will be automatically propogated. |
| Cient Data | | Client data is dynamic and will change from year to year. Commission percentages may be entered by the finance team and these percentages shall be replicated at the service, contract, schedule and payment level. Commission is only paid from the data entered at the payment level. Commission due is forcast from the data entered at the schedule level. | | Client commission percentages may change during the life of a current contract to reflect the arrangement for the next contract. |
| Procedure | | The finance team must enter the commission percentages for sales, broker and introducer as appropriate. No data exists to state where the finance team may find this information and no rules have been provided so the data can be automatically created and verified. Commission percentage is private information held by the finance team and not shared with other people in the business. When a commission percentage is changed in any way, the reason, justification and purpose of the change is not audited in any way. | | While fraud prevention is built into most parts of the application, this commission data is treated as private and may be changed after-the-fact. |
| F2 Commission Percentages: | | Finance Task Management can begin as part of the handover from Sales Task Management. The handover is triggered by the sales state switching from Prospect to Client (Account Management). This triggers the finance state to switch from "Prepare" to "Commission Percentages". | | A default set of commission percentages are assigned and only when needed can these values be changed by a finance person. While this data is entered once at the client level, it will be replicated into any proposed contracts that are created when energy provider rates are uploaded. |
| Contract Data | | When a contract goes live the finance team are responsible to enter or verify that the percentage commission rates are complete and correct. Contract commission percentages are replicated to all dependent schedule and payment data. Once the current contract goes live then the commission rates shown at the client level may change to reflect the next contract arrangement. Payment made for a specific contract use the commission percentages for that contract and not the client level rates. |
| Document Control: | | 1. Document Title: F2 Enter Commission Procedure. | | 3. Keywords: F2 Enter Commission Procedure. | | 4. Description: F2 Enter Commission Procedure. | | 5. Privacy: Public education service as a benefit to humanity. | | 6. Issued: 11 Jun 2018. | | 7. Edition: 1.3. |
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