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1.1 Portfolio
06 Intelligent Search Service
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1.1.04 Intelligent Search Service:
1. The simplistic search bar has been given unreasonable levels of intelligence to create a wide range of new application services.   The user interface is a single text entry field, but behind that very simple search bar is a wealth of intelligence that can deliver a massive range of application services.
2. Predictive words, phrases and sentences are shown below the search bar for a person to select from - just like a drop down list.   The data integrity benefits of a drop down list are achieved as applicable while ad-hoc names can be entered as needed.
3. Google has a decade of experience more than is available to Eliza, but Eliza has a much more focused domain of knowledge and a wider range of tasks that she knows how to do.   By staying focused on commercially viable tasks, Eliza can stay cost effective and more productive than Google.
4. The year begins with each dashboard having its own search bar that will grow in intelligence in the future.   The search bar will eventually consume most other topics and links until every report has a name that is requested from the search bar.   All kind of new application services can be deployed behind the search bar with no change to the user interface - simplicity has considerable stability benefits.

2. Search Services:
Add salt to my shopping list.
Set my alarm for 15:10 today.
Add a meeting to my diary with Colin Adams for Thursday at 11:00.
Convert 6543 LB to KG.
Start my timer. End my timer. What duration is on my timer.
Set a reminder alarm for 4 hour time.
Reset the pass phrase for cadams@worktogo.co.uk.
Give me a one time pass phrase for cadams@worktogo.co.uk.
Add review search engine to my to do list.
Please set up a new user profile for john.brown@worktogo.co.uk.
Show me the user profile for john.brown@worktogo.co.uk.
Change the user profile for john.brown@worktogo.co.uk to Sales department.
How do we comply with environmental regulations.
Clear to direct rep letter field for customer Brown Trading Ltd.
What is the rate for 100 KG from LAX to DUB.
Show me shipment file number 123456.
Show me gateway master 123456.
Show me all quotes for CG Trading.
Add a new airport code as QWE for Qwerty Airport in Canada.
What is the exchange rate for Japanese Yen.
Show me my diary.
Show me the telephone list.
Show me my shopping list.
Show me my to do list.
Please record that john.brown@worktogo.co.uk left today.
Show me the quotation summary report.
Show me the ownership agreement.
What was the value of quotes won in Newcastle last month.
Show me the top ten customers for last month.
Show me the subscription statement.
Show me the top ten origin airports by weight for the last six months.
What is the Subject Access Request procedure.
Show me data protection impact assessment.
What are the gateway business rules.
How do we comply with Privacy and Electronic Communications Regulations.
How many times was the concern summary report viewed last month.
What percentage of customers are agents.
What is the value of quotations won in Ireland.
Send the Intelligent Search Service page to John Brown.
Please add post it notes to the Intelligent Search Service.

3. Intelligent Dialogue:
The intelligent search bar has evolved into a conversational dialogue to replace forms.
1. Please add airport code QWE.
2. OK What is the airport name?
3. Qwerty City.
4. OK What is the country code or name?
5. Canada.
6. OK you want to add airport code QWE for Qwerty City in Canada (CN), is that right?
7. Yes.
8. OK it is done

4. Intelligent Applications:
1. Most of the support application services can be simplified to an intelligent search bar dialogue as a demonstration of what else can happen.   Gateway as a search dialogue is viable and quotes can become a search dialogue   Concerns are a good candidate to become a search dialogue and Imports must be tried.
2. As people evolve from the desktop to the smart phone, the massive spreadsheets must be replaced with an easier way to select a customer by name using intelligent search with a drop down list.   The benefits of higher productivity, higher data integrity and faster data entry all deliver lower operational costs.

Document Control:
1. Document Title: Intelligent Search Service.
2. Reference: 161106.
3. Keywords: ITIL, Intelligent Search Service, Eliza Search.
4. Description: The humble search bar has evolved into an conversational dialogue service backed with intelligence and a knowledgebase.
5. Privacy: Public education service as a benefit to humanity.
6. Issued: 26 Dec 2016.
7. Edition: 1.0.