| 21.02 Visitor Analytics Service: |
| 1. Visitors are classified as any person who accesses a web page but has not yet signed-in. |
| 2. In many cases, the visitor will be known as an approved person who signs in at a similar time of day on known days of the week. |
| 3. Where the visitor is not an approved person, no attempt to identify the person is taken. |
| 4. Details of what web pages are opened and how long they are viewed is recorded to see what pages have value and what has less value. |