| 4.7 Facilities 02. Workplace Automation | |
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4.7.02. Workplace Automation: | 1. Many people have not experienced civil disorder and war and may not know how to behave and how to survive. For the business to survive, people must be able to survive - business continuity demands that applications services including people shall survive any disaster. | 2. The physical place that people work and live must be survivable, must minimise its dependency on external services and must operate like it intends to continue to provide application services no matter what happens. The distinction between home life and work life is of little consequence because no matter where people are, they need sustanence, energy and a survivable environment. Facilities Management begins by creating a survivable living and working environment. |
2. Place: | 1. In the event of a nuclear disaster, it is likely that the northern hemisphere will be more polluted that the southern hemisphere, so Australia and New Zealand are prime places to survive. Tsunamis and global ocean rising means that coastal places are less survivable than inland mountainous places. Where places are built to survive any disaster, they tend to be under a big mountain in the middle of nowhere. | 2. The place needs to have significant solar panel and wind turbine and battery storage facilities - energy is critical. Places closer to the poles have less light during winter months, need energy for heating and may be less survivable that a place closer to the equator with more sunlight and less heating costs. Even in the UK, places south and west have more radiant sunlight and need less heating than in other parts of the country. | 3. An underground water supply with storage facilities has great value in the event of a disaster - people cannot survive without water so its as important as any other business continuity provision. Underground water may also be used for heating and cooling of equipment - equipment is most effective at 18 degrees while people may be more effective at 22 degrees. |
3. Building: | 1. Every company could have buildings as a core asset that acts to stabilise all other financial matters. Tax on commercial buildings may be unreasonable, but that may be an unmovable overhead. | 2. The tall tower is an economic way to get maximum value from expensive land, but a flat underground building is a hundred times more survivable. Planning permission pails into insignificance when the outside visible part of the building is a driveway to a door in the side of a mountain. Solar panels and wind turbines need planning permission, but these can be part of a sustainable market garden to grow hydroponic food in sterile factory conditions. | 3. A three-meter boundary fence patrolled by dogs may look impressive, but creates a threat. A modest hedge patrolled by geese is must more effective and does not give rise to a threat. | 4. Steps and stairs must be avoided because Daliks and robots like a flat environment - people with trollies and people in wheelchairs must be accommodated. Great care is needed in the design of the building to avoid steps at doorways, yet have adequate rainwater runoff. Lifts and elevators must be provided where any change in level is unavoidable. Did you know that people fall down stairs and have heart attacks when climbing up stairs - it would be unreasonable to provide a workplace with the risks of steps or stairs. | 5. Lighting totally automated as the age of the light switch has ended - no manual controls are needed or permitted. When a person is in a room that needs the lights to be on, then the lights are automatically on to reduce accidents. When a room is empty, the lights are automatically off to reduce energy usage. | 6. Heating and cooling is totally automated - no manual controls are needed. Temperature of each room is controlled according to what the room is used for and if it is occupied. Thermal insulation is excessive to minimise external heat loss and heat gain. | 7. No window must ever be permitted to be opened except in an emergency - the outside air is polluted ad it kills millions of people every year. All internal air must be scrubbed and filtered 24*7 before it is heated or cooled and circulated. People are continually shedding dust that must be extracted from the air before it becomes food for bacteria, mites and insects. Circulated air may on occasion be injected with rosemary oils and other smells that are pleasant, refreshing and good for the brain. | 8. Every external doorway must be a set of double doors that provide a degree of air lock and minimise heat loss. No letterbox of other air leak is permitted to the inside of the building. |
4. Sanitation: | 1. Surviving a disaster begins with sanitation and adequate toilet facilities with a reasonable water supply. No single point of failure can exist, so several totally independent toilet and sanitation services must be provided. Dry toilets with adequate ventilation may offer fall-back facilities when water closets are no longer feasible. | 2. As with servers, a large number of independent toilets are used so if one is not working for any reason, others can be used without urgent repair work needing to take priority. Every bedroom and sleeping quarter must have it own wet room and toilet - people working 24 hour shifts have a legal requirement to have a place to take a rest, use the toilet and take a shower. Care is needed to have the wet room level with the sleeping room floor for wheelchair access - a step up into a shower cubical is not good enough. A bath for people to lie in their own dirty water is not a survival or business requirement. | 3. The wet room and toilet must have a built in emergency telephone or communication device to signal help in an emergency. Where a person has been in the wet room for longer than normal, then an emergency will be raised by the intelligent wet room. | 4. All fixtures and fittings must be flat without decoration that will collect dust and will harbour bacteria and viruses. Every surface must be easy to clean using robots like the window washer that works 24*7 on windows, doors and similar hard surfaces. |
5. Subsistence: | 1. People need to eat and drink and so business continuity includes the need to keep people healthy with good food and adequate hydration. The more that people are looked after, the longer they will stay with the business and the more effective they will be. Accidents and sickness can be reduced by the business caring about people and what they eat and drink. | 2. Business continuity includes tending crops and fish growing in the hydroponic factories. Food is grown for internal consumption, not for sale, so this is a normal business overhead to keep people working for long periods until they are relieved by others. In the event of some disasters, people may be working for weeks at a time - nutrition is critical for people who may be working in unusual circumstances. Where people treat their work as a life style or hobby, then working for weeks at a time may be a privilege and a pleasure. | 3. The business is at risk each time a person leaves the safe and secure working environment - for many external reasons, that person may never return. To minimise such risks, people are treated to good food and adequate hydration to keep them healthy. The analogy is how people treat their pets with food and affection, is similar to how the business (Eliza) treats its staff with food and affection. | 4. Self-service gives people choice, vending machines provide choice - meals will be delivered to the door and/or will be automatically cooked and served by a vending machine robot. Some people enjoy food preparation and food cooking, but that does not keep the business running and may be classified as an expensive indulgence that has no room in the workplace. What can be subcontracted should be contracted to experts with economies of scale that cannot be bettered with in-house food preparation, except during an emergency. | 5. People may choose to work 8, 12 or 16 hour shifts, dependent on how much enjoyment they experience from doing their daily job. While people are working, subsistence is provided every four hours to maximise work enjoyment and work pleasure. People working before 8am are provided with breakfast. People working between noon and 2pm are provided with lunch. People working after 6pm are provided with dinner. | 6. HMRC do not require tax or NI to be reported when every employee (and every Director) at a specific workplace all enjoy the same in-house canteen facility serving free food of a reasonable quality and expense. A reasonable meal may include a glass of wine or beer. Free meals taken in the workplace are not a benefit in kind. Meals taken in a restaurant or pub are a benefit in kind and are subject to tax and NI, unless the person is on a business trip. |
6. Physical Security: | 1. Business continuity is dependent of adequate physical security, the prevention of a burglary and the prevention of a sneak thief from gaining accidental access. Two layers of external doors are mandated with automated movement detection between the layers of doors. | 2. A balance is needed to resolve the dilemma that overt external security measures will put off the casual criminal but attract the professional criminal. Self-evident external cameras can tell the casual criminal to try elsewhere without making a statement that something is being protected that is worth stealing. External microphones are a major improvement for Eliza to listen to the sound of the external world and differentiate between normal and unusual noises. | 3. Every building needs a secure safe room that can be internally barricaded with a survival time of at least 30 minutes. Multiple communications is critical to the safe room, including CCTV to other rooms and external access to keep people informed about potential risks. | 4. Employees wear location beacons with heart rate monitor, step counter and bllod pressure monitor for the health and safety of each person. Eliza continually monitors each person and can raise an alert if any deviation from normal is detected - the business has a duty of care to make sure that people are not in any difficulties. If a person is attacked, the monitor will instantly raise and alert and help would be forthcomming in a few moments - doors can be automatically locked to prevent the attacker from escaping. The objective is to ensure that a potential attacker will know that they will be recorded, will be identified and will be subject to a legal process - people must work and live within normal legal limits. |
7. Workstation: | 1. Traditionally people did their work sitting in front of a desk, but the seat and the desk have health risks. Some people may prefer to stand for part of the day and lie down for part of the day, while doing their normal work. Portable devices have replaced the desktop computer and screens the size of a wall give more choice for people to sit, stand, walk and lie down at different times to do their work. The workstation cubical and the desktop computer were nice for a while, but have gone the same way as the horse and cart. | 2. No matter where a person may be at any time of the day or night, they are on call to deal with a disaster or incident. The workstation cubical and the desktop computer were nice for a while, but have gone the same way as the horse and cart. | 3. Holodeck may be fictional, but a person can be anyplace while in their workplace - all surfaces are a screen so a person can experience being anywhere in the world. The screens can project a virtual touch screen that is actually usable to do you daily work while standing, sitting, running, strolling through the meadows or laying down to fly though your data. The Internet means that where, when and how people work is of little consequence, so people can choose a safe, secure and pleasant workplace - and can change their mind when they choose to do so. | 4. No shelf is permitted to be greater than 1800 mm high to prevent accidents - steps of any kind are not permitted. Personal fans and ceiling fans are a risk to people and are not needed. |
8. Wellbeing: | 1. Because employees are involved in all health and safety matters, a key request is for the provision of swimming pool and gym facilities. It is self-evident that rather than people leaving the safety of the secure building to travel using unsafe methods to external swimming and gym facilities, then these facilities should be in-house. Proven gym machines are critical to the health and wellbeing of each employee and is provided to keep people safe and secure close to their workplace. Running and walking machines with a built in workstation enables a person to walk and work at the same time. Cyclic and stepping machines with large screens enable people to workout while doing business in a healthy way. | 2. Bathing may begin with an oversized bath tub or jacuzzi - for pleasure not for sanitation. The bath tub can increase in size to be a swimming pool with end-to-end water jets so people can swim like on a tread-mill. Swimming has proven to be a very good form of safe exercise that is good for the wellbeing of all employees. The use of an external pool or tub cannot be recommended because air quality and weather cannot be controlled - the water will suffer from insect, bird and animal pollution. | 3. Wellbeing, fitness and relaxation are valuable benefits for the business and its employees. A steam room and spa provide the kind of hydro-massage facilities expected by valuable employees of a modern company. When a cyclist gets off their bike or a driver gets out of their car - they need a massage to relax the mussels that have been working hard when the person was working. People working with their brain also need a massage to help reduce the tension that has built up as issues escalated into problems - the business has a duty of care to do whatever it takes to reduce such work induced tension. | 4. Because the building and all equipment work from batteries, the risk of electrocution has been eliminated. If people wish to do some of their work from a sauna or jacuzzi that that can only be to the benefit of the business and the pleasure of the employee. Rowing machines and power lifting machines may be great for a short workout, but hard to integrate into daily work. |
9. Employment Benefits: | 1. The business (Eliza) treats her workers like people treat their pets with food, drink and affection, unfortunately, people like pets have a short life cycle. | 2. The employment place is any number of locations in the world that has an adequate Internet connection. | 3. Any building should be on one level for robots (and people) to wander around without consideration for steps and stairs. | 4. A building should have adequate energy generation, energy storage, water storage and sanitation services - business continuity begins with sanitation. Multiple self contained and independent wet rooms and toilets are expected. Rest rooms for sleeping are a legal requirement. | 5. In-house food and fish production using sterile hydroponic factories are used to provide a degree of self-sufficiency during a disaster. Food and drink vending machines with robotic servers are used to maximise the effectiveness of people while they are working. Cooking facilities are minimised because of the risks to health - fully automated robots must be used when dealing with hot food and drinks. | 6. Employee wellbeing is very important to the business to minimise absenteeism and sickness. Gym, bathing and spa facilities are good for people and good for the business. |
10. Policy: | 1. To provide adequate control of health and safety risks arising from work activities. | 2. To consult with our employees on all matters affecting their health and safety. | 3. To provide and maintain a safe environment and non-stop infrastructure equipment. | 4. To ensure safe handling, storage and use of substances - such as cleaning fluids. | 5. To provide information, instruction and supervision to employees by employees - such as this policy. | 6. To ensure that all employees are competent to do their tasks and to give them adequate training. | 7. To prevent accidents and the cause of work related ill health. | 8. To maintain safe and healthy working conditions. | 9. To review and revise this policy as necessary and at least once per year. |
Document Control: | 2016 Oct 16 : Latest edition as (public) page 164701 Part of common ITIL application service. |
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