Accident Book

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37. Accident Book:

1. Every company has a legal and ethical obligation to maintain evidence as an accident book in compliance with ISO 45001 OHS.

2. Accident evidence does not just record accidents, but all kinds of incidents, trips, spils and potential accidents.

3. Where applicable, accident evidence includes a RIDDOR report to HSE and reports to insurers.

4. Many people may be involved with any accident and each will have a unique experience regarding what they saw and what they did. People are identified by name and further identified by email, phone, address and should consent to their evidence to be used to mitigate a repeat of the accident. Without consent, the evidence is heresay, cannot be verified and should be used with caution.

5. Accident evidence is collated from people who may not have any prior accident experience and may not know what to do and what to say.

Glossary:

Accident means any non-conformance incident including harm, injury, trips, spills and potential accidents.

Non-Conformance means any incident that is a deviation from the normal documented expected method of working. Every accident is a non-conformance using QMS terminology.

Accident Evidence Service means the online service used to collate accident evidence and drive the Accident Procedure in the most effective way.

Corrective Action Plan means a documented consequence of every accident to mitigate such an accident in compliance with QMS and OHS.

Root Cause means an activity that happened to cause the accident where if that activity had not happened the accident would not have happened.

Conformance Glossary:

QMS means ISO 9001 Quality Management Standard regarding non-conformance and corrective action plan.

RMS means ISO 31001 Risk Management Standard regarding risk assessments.

OHS means ISO 45001 Occupational Health and Safety Standard regarding hazards and control measures.

Accident Policy:

1. It is a company policy to eliminate, avoid and mitigate accidents.

2. A company policy is to use the documented Accident Procedure below and the Accident Evidence Service (AES) to manage every accident.

3. Every accident shall have an in-house Health and Safety analyst assigned to ensure that:

(1). All evidence is collated from all the people involved.

(2). A Root Cause is documented.

(3). Risk assessments are reviewed in compliance with ISO 31001 Risk Management Standard.

(4). A Corrective Action Plan is published for management action.

(5). Management take action to deploy the proposals in the Corrective Action Plan.

(6). Management provide adequate staff training to mitigate such accidents.

4. Objective of this Accident Policy is to put in place an Accident Procedure to discover and document the "root cause" so a Corrective Action Plan can be designed to mitigate such an accident.

5. People involved in an accident are provided with the opportunity to document what they saw and what they did, including:

(1). The person or people who were harmed by the accident.

(2). The first responders.

(3). Witnesses who saw the accident or attended the place of the accident.

(4). Medical advice regarding the scope and scale of the injuries or condition.

(5). Engineering advice regarding the place and activities being undertaken.

(6). Any other involved person.

6. Gender; as a generalization, the company is not concerned with a persons gender because all people are treated equally regardless of gender, however where a person thinks that their gender needs to be recorded, then an option is available for the person to express their gender in terms that they choose. Gender is personally identifiable information that is encrypted and made unique so it cannot be stolen or guessed at from the way it is stored.

7. Age; as a generalization, the company is not concerned with a persons age once they are an adult because all people are treated equally regardless of age, however where a person thinks that their age needs to be recorded, then an option is available for the person to express their age in terms that they choose. Age is personally identifiable information that is encrypted and made unique so it cannot be stolen or guessed at from the way it is stored.

8. Consent; of each person involved must be granted to permit their identity to be (1) shared with other involved persons, or (2) kept private to the health and safety analyst or (3) not consent to their identity being documented.

Accident Procedure:

Accidents as defined in the glossary shall be processed by at least the following steps:

P1. Record the Injured Persons Personal and Contact Details.

P2. Record Your Contact Details and Information.

P3. Record Accident Details.

P4. Record Injury Details.

P5. Collect Witness Details.

P6. Gather Supporting Evidence.

P7. Record How the Accident Happened.

P8. Record What Caused the Accident.

P9. Record What Was Done When Dealing with the Accident.

P10. Record What Has Been Done to Prevent Such an Accident Happening Again.

P11. Review Risk Assessments.

P12. Report the Accident to the HSE as per RIDDOR Requirements.

P1. Record the Injured Persons Personal and Contact Details:

1. First and Family name

2. Contact phone number

3. Email Address

4. Postal Address

5. Reason for being at the location

6. Occupation

7. Employee Number (optional)

8. Gender - optional

9. Age or Date of Birth - optional

10. Whether an Injured Person was a member of the public

11. Evidence of what they saw and did.

P2. Record First Responder Contact Details and Information:

1. First and Family name

2. Contact phone number

3. Email Address

4. Postal Address

5. Reason for being at the location

6. Occupation

7. Company, Position and Employee Number (optional)

11. Evidence of what they saw and did.

P3. Record Accident Details:

1. The date of the accident

2. The time of the accident

3. The location of the accident e.g. area or department

P4. Record Injury Details:

1. The type of injury the Injured Person suffered e.g. fracture, laceration, bruising, burn

2. The part of the body injured

3. Whether the Injured Person required hospitalisation or resuscitation

4. Whether the Injured Person was unconscious

5. Whether the Injured Person is an employee and had lost days from work due the accident and how many days

6. Whether the Injured Person taken from the scene by ambulance to hospital

P5. Collect Witness Details:

1. First and Family name

2. Contact phone number

3. Email Address

4. Postal Address

5. Reason for being at the location

6. Occupation

7. Company, Position and Employee Number (optional)

8. Evidence of what they saw and did.

P6. Gather Supporting Evidence:

1. Upload CCTV footage

2. Take and uplocate Photographs

3. Extract applicable Training Records

4. Extract applicable Health and Safety Check Records

5. Extract applicable Cleaning and Attendance Logs

P7. Record How the Accident Happened:

1. How did the injury occur?

2. Was there anything unusual or different about the working conditions?

3. What personal protective equipment was being worn at the time of the accident?

4. What work process or activity was being carried out at time?

5. What equipment was being used at the time?

6. What were the events that led up to the accident?

P8. Record What Caused the Accident:

1. Was the Injured Person a new employee?

2. What suitable training had the Injured Person had to carry out the task?

3. Was it due to human error?

4. Did the Injured Person have a lapse in concentration?

5. Was the accident due to faulty equipment?

6. Was the Injured Person fatigued or stressed?

7. Is there a preventive maintenance program in place?

8. Was the Injured Person following the correct health and safety procedures?

P9. Record What Was Done When Dealing with the Accident:

1. Was first aid was administered?

2. What first aid was administered?

3. Was an ambulance called?

4. How was the area made safe?

5. What had been done directly after the accident happened?

6. Has an insurance claim been made - when will a claim be made - why not?

P10. Record What Has Been Done to Prevent Such an Accident Happening Again:

1. Have any training needs been identified?

2. Has a plan been put in place for corrective action?

3. How will your preventative measures stop future occurrences of the accident?

P11. Review Risk Assessments:

1. Review and update any relevant risk assessments to reduce the risk of re-occurrence.

2. Record within your accident report which risk assessments have been reviewed.

3. Risk assessments can be created electronically using the Risk Management Service and reviewed and updated on-line.

4. This has all the added benefits of notifications, monitoring and reporting that the on-line risk management service has to offer.

P12. Report the Accident to the HSE as per RIDDOR Requirements:

1. If the accident meets the RIDDOR criteria then it will need to be reported to the HSE via their web site.

2. The accident report can be used as a reference to complete the on-line forms and then as reference to any possible future investigation.

Document Control:

1. Document Title: Accident Book.

2. Description: Accident Book.

3. Keywords: ITIL OHS, HSE, Accident Book.

4. Reference: 161539.

5. Privacy: Public education service as a benefit to humanity.

6. Issued: 13 Feb 2018.

7. Edition: 1.2.