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1.1 Portfolio
59 Contract Hire Service
task management service
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11.59 Contract Hire Service:
1. The business requirement is to manage the on-hire and off-hire of tools, equipment, machinery or plant as an asset.
2. A hierarchical data structure is provided as:-
  (1) Supplier relationship management. Many idenpendent contracts may exist with the same supplier.
  (2) Contract management service for each hired asset.
  (3) Stock Control for each hired (and purchased) asset an optional named person with responsibility for the asset while it it on-site.
  (4) Task management with a diary of scheduled events and evidence of when who did what.
3. The integration of this complex data structure into an easy to use Bespoke Application Service (BAS) is very cost effective, more productive and can reduce errors of ommission.
4. Continual improvements without limit to the Bespoke Application Service mean that as business requirements evolve with each building project, the Bespoke Application Service evolves at the same rate.   This is NOT a fixed one-size-fits-all software product that matches the requirements of some customer, its a Bespoke Application Service that is designed to match the exact requirement of its customer.
5. All business data is encrypted in compliance with Data Protection regulations and replicated to a large number of secure data centers that host the UK broadband backbone.   Transactions are monitored 24*7 and support is provided 24*7 without any downtime.

2. Glossary:
SRM means "Supplier Relationship Management" as the way that supplier relationships are managed.
CMS means "Contract Management Service" as the way that each hire contract is managed.
TMS means "Task Management Service" as a diary of events when actions are scheduled to happen.
On-Hire means a hire payment is being charged for a specific asset util the asset is Off-Hire.
Off-Hire means hire payments have been terminated with collection expected within the next few days.
Asset means hired tools, equipment, machinery and plant.

3. Supplier Contract Hire:
1. Supplier data is a normal CRM to identify the company contracted to be paid on a regular or ad-hoc basis.
2. Contract data has a start and end date with regards to specific asset that is paid for by the day, week or month.
3. The contract will include the purchase value of the equipment for insurance and replacement liability in the event of loss or damage.
4. Contract amounts are recorded as net without VAT so taxes can be added at the rates applicable on the tax point date.
5. Diary task event is scheduled to return hired assets or request contract extension.
6. Hire of assets that are lost or stolen must be terminated with a termination cost as up to the defined replacement cost.
7. Assets on site needs an adequate stock control service to assign responsibility for the asset.
4. Task Management:
1. Every contract has an end date (B27.24) that is a task for the asset to be returned or the contract renewed.
2. Every stock responsibility has an end date (B28.24) that is a task for responsibility to be extended or the asset to be returned.
3. Every contract has (one or more) payment dates based on the start date and payment period - every payment date is scheduled as a task and provides a cash flow schedule for the duration of the project.

Technical Appendix:
Index:
Supplier object glyph is "B31".
Contract object glyph is "B32".
Stock object glyph is "B33".
Task object glyph is "B34".
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Supplier page range is "4310 to 4319".
Contract page range is "4320 to 4329".
Stock page range is "4330 to 4339".
Task page range is "4340 to 4349".
Supplier Form: B31
1. Supplier Name
2. Trading AS Name
3. Supplier Postal Address: Building, Street, District, Town, County
4. Supplier Switchboard
5. Supplier Web Site
6. Contact Name
7. Contact Job Title
8. Contact Email Address
9. Contact Phone Number
10. Preferred Contact Method
11. Account Reference
12. Sign-In User Name
13. Sign-In Password
14. Comment
Contract Form: B32
1. Supplier ID
2. Contract ID
3. Contract Date Start
4. Contract Date End
5. Contract reference
6. Payment Period: daily, weekly, monthly, start (up front), end (termination).
7. Payment Amount (net)
8. Payment Method: BACS, Card, Credit Invoiced
9. Replacement Cost
10. Contract Total Worth:
11. Renewal Terms:
12. Equipment Quantity:
13. Equipment Description:
14. Comment
Stock Form: B33
1. Supplier ID
2. Contract ID: identifies the equipment and quantity
3. Stock ID
4. Stock Date Start
5. Stock Date End
6. Stock Person
7. Stock Place.
8. Stock Status.
9. Serial Number.
10. Part Number.
11. Reference Number.
12. Owner.
13. Equipment Quantity: different people may be responsible for different pieces
14. Asset Name
15. Asset Description:
Task Form: B34
1. Supplier ID: identifies company who is paid
2. Contract ID: identifies the equipment and quantity
3. Stock ID
3. Task ID
4. Event Date
5. Event Time
6. Diary Subject
7. Task Description
8. Task Number.
9. Task Amoount Net
10. Task Type and Status
Supplier Pages: B31
4310. Supplier Guide
4315. Supplier List
4316. Supplier Form (new and change)
4317. Supplier Archive
4318. Supplier History
Contract Pages: B32
4320. Contract Guide
4325. Contract List
4326. Contract Form (new and change)
4327. Contract Archive
4328. Contract History
Stock Pages: B33
4330. Stock Guide
4335. Stock List
4336. Stock Form (new and change)
4337. Stock Archive
4338. Stock History
Task Pages: B34
4340. Task Guide
4345. Task List
4346. Task Form (new and change)
4347. Task Archive
4348. Task History
Supplier Data:
B31.01.08.INT. Primary Key
B31.03.08.INT. Site Project ID
B31.04.08.INT. Supplier Key
B31.05.08.INT. Contract Key
B31.20.08.INT. Created User
B31.21.08.INT. Created Date
B31.22.08.INT. Created Time
B31.23.32.TXT. Supplier name
B31.24.32.TXT. Trading as
B31.25.32.TXT. Building
B31.26.32.TXT. Street
B31.27.32.TXT. District
B31.28.32.TXT. Town
B31.29.32.TXT. County
B31.30.16.TXT. Switchboard
B31.31.32.TXT. Web Site
B31.32.32.TXT. Contact Name
B31.33.32.TXT. Contact Job Title
B31.34.32.TXT. Contact Phone
B31.35.32.TXT. Preferred Contact Method
B31.36.32.TXT. Account Reference
B31.37.32.TXT. Sign-in user name
B31.38.32.TXT. Sign-in password
B25.39.64.TXT. Comment
Contract Data:
B32.01.08.INT. Primary Key
B32.03.08.INT. Site Project ID
B32.04.08.INT. Supplier Key
B32.05.08.INT. Contract Key
B32.20.08.INT. Created User
B32.21.08.INT. Created Date
B32.22.08.INT. Created Time
B32.23.08.DAT. Date Start
B32.24.08.DAT. Date End
B32.25.08.DAT. Date Returned
B32.26.08.LST. Payment Period: day, week, month
B32.27.08.LST. Payment Method: advance, invoiced, arrears
B32.28.08.LST. Payment Terms: 7 days, 14 days, 30 days, 60 days, 90 days
B32.29.08.DEC. Payment Amount
B32.30.08.DEC. Replacement Cost
B32.31.08.DEC. Contract Total Worth
B32.32.64.TXT. Renewal Terms
B32.33.16.TXT. Contract Reference
B32.34.16.TXT. Quantity
B32.35.256.TXT. Description
B32.36.64.TXT. Comment
Stock Data:
B33.01.08.INT. Primary Key
B33.03.08.INT. Site Project ID
B33.04.08.INT. Supplier Key
B33.05.08.INT. Contract Key
B33.06.08.INT. Stock Key
B33.20.08.INT. Created User
B33.21.08.INT. Created Date
B33.22.08.INT. Created Time
B33.23.08.LST. Status: On-Hire, Purchased, On-Loan.
B33.24.08.DAT. Date Start
B33.25.08.DAT. Date End
B33.26.08.INT. Asset Quantity
B33.27.32.TXT. Responsible Person
B33.28.32.TXT. Responsible Place
B33.29.32.TXT. Asset Valuation
B33.30.32.TXT. Disposition
B33.31.64.TXT. Asset Name
B33.32.99.TXT. Asset Description
Task Data:
B34.01.08.INT. Primary Key
B34.03.08.INT. Site Project ID: company from
B34.04.08.INT. Supplier Key: company to
B34.05.08.INT. Contract Key
B34.06.08.INT. Stock Key
B34.07.08.INT. Task Key
B34.10.08.INT. From Date
B34.11.08.INT. To Date
B34.12.08.INT. Paid Date
B34.20.08.INT. Created User
B34.21.08.INT. Created Date
B34.22.08.INT. Created Time
B34.23.08.DAT. Event Date
B34.24.08.TIM. Event Time
B34.25.08.INT. Task Type and State
B34.26.08.INT. Number (miles or invoice)
B34.27.08.DEC. Amount (net)
B34.28.32.TXT. Diary Subject
B34.29.99.TXT. Description
Document Control:
1. Document Title: Contract Hire Service.
2. Reference: 161159.
3. Keywords: Contract Hire Service.
4. Description: Contract Hire Service.
5. Privacy: ITIL public shared with all approved people.
6. Issued: 11 Mar 2018.
7. Edition: 1.2.