| ITIL Volume 1 : Strategic Board |
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| 1. Chairman of the Board | | 1. To charge the Chairman with directing the Board for the benefit of its shareholders, Directors, business associates and foundation members. Governance and compliance are key to long term survival where short term benefits are always replaced by long term strategic advantages. Extreme levels of automation so negligible manpower is needed to operate current projects so manpower is always available to begin new projects. |
| Knowledge: | | 1, To charge this Information Technology Infrastructure Library (ITIL) Strategic Division to specify of what to do (policy) and how to do it (procedure). Policies and procedures are engineered into knowledge that is used by artificial intelligence as business rules. |
| Terms: | | 1. To publish this shared project office document that was authored by ASP for the benefit of the ASP to state what the ASP does and how the ASP works. If others wish to read this document then they are invited to do so without any liability of any kind. |
| Footnote: | | The 5-Volume structure of the ITIL standard has dictated the structure of the ASP organization, the job titles and the scope of the activities undertaken. |
| Glossary: | | ITIL: Information Technology Infrastructure Library. | | ASP: Application Service Provider. | | BAS: Bespoke Application Service. | | IEM: Information Engineering Methodology. | | Eliza: name of Artificial Intelligent Assistant. |
| Knowledge: | | 1. It is possible that artificial intelligence knowledge cannot be copied, moved, stolen or sold - knowledge (like skill or behaviour) may not be intellectual property. A person may have the knowledge to ride a bike but they cannot give or sell that knowledge to another person. An application service may have the knowledge to email monthly invoices but that knowledge cannot be sold or stolen. | | 2. In the next decade, one third of the jobs that exist today will not exist because artificial intelligence working 24*7 will be cheaper, faster and better. A lot of new jobs will be created by the efficiency of artificial intelligence, but the disruption to old jobs will widen the gap between the rich and the poor. Those people that embrace continual education will prosper, while those that do not like change will not. | | 3. Amazon is a top-down corporation that tries to own everything in the supply chain where a few at the top get rich and all the others have to work for a living. Computer Management is a reverse of that corporate business model where all customers and suppliers are partners who can do well on the back of an artificial intelligent service that has no offices, no assets, no people but considerable knowledge. Computer Management exists for the benefit of humanity, rather than to make a few people very rich. |
| 1.1 Portfolio Director | | 1. To direct the checklist of services (external and internal) available. Strategic assessment of market requirement and forecast of business activity. Intellectual property encapsulated as knowledge that cannot be stolen. Will catalogue the services offered and delivered - a vast portfolio of application services to suite all kinds of businesses and industries. | | 2. To direct operations where that operation includes research, development, deployment and continual evolutionary improvements - nothing is static, no product can exist for more than a moment in time. |
| 1.2 Demand Director | | 1. To direct capacity and demand for that capacity. Elastic nature of each applications. Leads into capacity management. To tend towards the elimination of risk. To eliminate downtime - your application service cannot be stopped for any reason. Standards and quality Management. Extreme levels of privacy and security so it is not possible to have a data breach. Better than military grade security. Daily hacking contests. | | 2. To direct sales like a Sales Director, but to only grant a few highly selected orgainizations the right to be a customer - no customer can buy into the organization, but may be invited to join. |
| 1.3 Finance Director | | 1. To direct finances including the venture capital fund. Transparent and open pricing. To manage budgeting, accounting and charging requirements. To set and achieve a profit target of 0.1 percent over seven years. To eliminate liabilities of any kind. Will ensure that revenue exceeds costs and costs are less than revenue - for each project and application initiative. | | 2. To direct the venture fund for long term strategic stability while ignoring short term profit or gain. | | 3. To rent, lease or contract everything, to own nothing and to sell nothing. To maintain a zero fixed asset portfolio by valuing knowedge and good will as nothing. | | 4. To achieve an annual balance betwen income and outgoing for all foundation member companies. To expect Directors to contribute one pound each year as a loan to their company where outgoings are one pound more than revenue. |
| 1.4 Supplier Director | | 1. To direct purchases from suppliers and contractors. As service design 2.10. To manage licenses, libraries and assets involving other suppliers. To sub-contract what can be sub-contracted and invent ways to sub-contract what is left over. To continually strive for close to 100% of the work to be contracted out. Will work hand-in-glove with the Finance Manager to ensure that what is bought can be justified and it true value for money. We buy more services than most and so the negotiation and management of service requests must be exceptional. | | 2. To acknowledge that Supplier Director may be defined as 2.4 in ITIL but we have moved this role to 1.5 to give strategic prominance to what we do better than everybody else. | | 3. To purchase by rent, lease or contract all services so the organization never ends up owning any assets. To implement a policy where equipment purchased for a conference shall be written off at the end of that conference. | | 4. To contract an organization in India or Brazil to do a project means that 20% VAT will not have to be paid on the final invoice. |
| 1.5 Personnel Director | | 1. To direct human resources, not only as staff, but also as associate companies working as very close sub-contractors. To eliminate personal liabilities. Will strive to cause each person to operate many of their own independent companies working in partnership and cooperation with all other companies involved with the foundation. | | 2. To drive by meritocracy regardless of gender, culture, religion, age, disability. To ignore gender equality, culture equality, belief equality, age equality, disability equality. | | 3. To acknowledge that every person works for themselves and could never motivated to employ slaves on an hourly or monthly wage. If a person is good enough to work within the organization then they are good enough to operate as a member with their own company. If a person is not good enough to operate their own company then they need mentoring and motivating to operate their own company. | | 4. To embrace the ability for each person to set their own salary, their own benefits, their own expences, their own travel and car policy, their own pension scheme, their own holidays and how much they choose to work. To help Directors understand that retirement is what slaves do but Directors can keep on earning a living for the rest of their lives. To help Directors understand that their own pension scheme is a savings plan that is free of income and national insurance taxes - the equivalent of 33% more than what others get. |
| 1.6 Architect Director | | 1. To direct the tools and methods used by the organization. The defined blueprint for all deployment to ensure that all service design requirements are blended into a consistent and verified method of working. To transform logic into data, to transform information into knowledge. To minimise operating system software services. To transform business policies and procedures into business rules. | | 2. To acknowledge that Architect Director may be defined as 2.9 in ITIL but we have moved this role to 1.6 to maintain policies, frameworks, standards and templates to contain the service design. | | 3. To understand that the organization with the very highest level of productivity and effectiveness will earn more than all its compeitors - revenue is earned by using tools that exceed the productivity of all others. |
| Foundation | | 1. Computer Management is a charitable foundation, business, organization and federated companies founded in 1979 with its objective defined by statute as to nurture, develop and promote artificial intelligence and augmented memory that is available to everyone. The organization furthers a long-term, sustainable, independent and meritocratic community of like-minded people which expand artificial intelligence based on open standards though International cooperation. The unnamed organization provides a public web site called Computer Management, but this is not a company, trading name, business or oganization name. Computer Management documents are shared with the publis without copyright of any kind - the documents are not an asset owned by any party. | | 2. The organization is sustained by donations, investments and simplistic transaction usage fees. The organization does not write software, do not own software, do not distribute software and do not sell software. The organization owns knowledge as its principal asset that is not patented, is not intellectual property, but may be held in trust as an encrypted trade secret. | | 3. The trustees are appointed every few months by the community, charged to contract all tasks to its community and to balance annual revenue with annual costs to get close to an annual zero balance. The organization rents racks of dedicated servers and infrastructure space in significant secure data centers in all parts of the world. Encrypted knowledge is replicated to a swarm of remote data centers so in the event that one data center is not available, the swarm of other data centers continue to drive the business. People and data centers are expendible, while artificial intelligence knowledge populates the globe in a way that cannot be stopped. | | 4. The business model is akin to Wikipedia in that a large number of people provide their time and knowledge free of charge for the shared benefit of humanity. While Wikipedia may share the copyright of many authors, Computer Management may share the behaviour and information authored by using artificial intelligence, but not share knowledge. | | 5. Computer Management works for a large number of customers and suppliers as partners who can succeed in their quests by using artificial intelligence to make what they do more efective and more productive. The organization contracts everything to its partners except the knowledge to help them succeed. The organization has no equipment, no staff, no offices with trivial operating costs that are paid for by modest revenue streams. No competitor an provide a cheaper, faster or better artificial intelligent service to its partners. | | 6. Knowledge cannot be bought, sold or traded, so the organization has a long-term stable foundation that cannot be impacted by vanity or money. | | 7. To demonstrate that a large number of small companies is more stable in the long term than a small number of large companies. To demonstrate that a large number of federated companies can be more productive than any one large company. |
| Deliberation | | 1. To say that USA is a bottom-up business system where small businesses grow into big businesses by trial and error. | | 2. To say that China is a top down business system where the state dictates what businesses are needed and what they will do. | | 3. To guess that the foundation is a top down knowledge system where the Board promote proven policies and procedures for the benefit of a large number of independent bottom-up companies working together as a federated business with continual improvement. |
| Document Control: | | 1. Document Title: Strategic Board. | | 2. Reference: 161000. | | 3. Description: Strategic Board. | | 4. Keywords: Strategic Board. | | 5. Privacy: Public education service as a benefit to humanity. | | 6. Issued: 13 Feb 2017. | | 7. Edition: 2.2. |
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