| Supplier Director | | While ITIL classify supplier management as a service design capability numbered 2.10, we have elevated it to strategic importance to our business. | | Our Supplier (Operations) Director is strategically responsible for buying goods and services - for doing what our entire business is extremely good at. | | Our distributed organisation structure demands strategic buying of services from partners and associates with bartering and delayed funding. | | We buy a lot of software, we license a lot of software and we reprocess a lot of open software in accordance with license obligations - nobody is better than we are at assembling and managing vast amounts of software from a wide range of suppliers. | | We buy a lot of hardware and we recycle as lot of hardware - our Supplier Director not only knows what to buy but how to sell it on when we have made best use of it. |
| Operations | | The business is moving to operate up to ten remote secure data centers where each data center has at least one rack of servers together with UPS, firewalls, routers and associated equipment. An equipment rack have an operational management cost of £1000 to £2000 per month. When power costs, network traffic costs and facilities management fees are included, the annual operational budget ranges from £200000 to £500000 dependiing on capacity and demand management. |
| Postcode License | | A typical data license is the Post Office Address File (PAF) with complex license obligations to count the number of times it is used. | | The Supplier (Operations) Director is responsible for buying many different data sources from different vendors in different countries. |
| Import-Export | | Any data in the database can be exported in a format that is defined by a list of dictionary field names. | | Any external data can be imported where each column heading is replaced with a dictionary field name. | | Data has a structure and data may need to be imported as a set of spreadsheet data to reflect each natural data object as defined in the dictionary. | | Any data containing commas or apostrophies must be changed to a semicolon and top hat for import purposes - the comma is reserved as the field terminator and the apostrophy is reserved for SQL insert. | | Import data is save as a comma separated values (CSV) file - Excel will save any tablular data in this way. | | Manual processing may be needed to explode compound fields into their elementary field values. | | Codified field values may need to be replaced by codes that are defined to the dictionary. |
| | | Development Investments | | As a venture capital business, we are in a happy position to invest in the long term while reaping development investments in the short-term. | | While a normal business may have some difficulty justifying development allowances, our VC business is designed to take such savings into account as a means to reduce costs to clients. |
| Software Application | | Every business needs a very good software license management facility. | | Licensed software must be treated in a very different way to any other business asset - it is not a fixed asset with a resale value. | | Each software vendor imposed different restrictions on how the software can be used, backed up, copied, loaned to others and used on different hardware - this must be recorded in the software management application. | | When FAST come to audit, every software license must be quickly identified - a business is guilty of theft unless it can prove otherwise. | | Soft. |
| Document Control: | | 1. Document Title: ITIL Supplier Director. | | 2. Reference: 161400. | | 3. Keywords: ITIL Supplier Director. | | 4. Description: Role and responsibilities of the Supplier Director function. | | 5. Privacy: Public education service as a benefit to humanity. | | 6. Issued: 13 Feb 2017. | | 7. Edition: 1.2. |
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