Strategic Board
Design Division
Transition Division
Operations Division
Improvement Division
ITIL-V3 Bookcase
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Information Technology Infrastructure Library
ASP International Organization Chart
ITIL Volume 1: Strategic
Portfolio Director
Demand Director
Finance Director
Supplier Director
Personnel Director
Architect Director
Strategic Board
ITIL Volume 2: Design
Service Catalogue Manager
Service Level Manager
Risk Manager
Capacity Manager
Availability Manager
Business Continuity Manager
Infoformation Security Manager
Compliance Manager
Design Division
ITIL Volume 3: Transition
Change Manager
Project Manager
Development Manager
Deployment Manager
Valdation Manager
Configuration Manager
Knowledge Manager
Transition Division
ITIL Volume 4: Operations
Support Manager
Incident Manager
Request Fulfilment Manager
Access Manager
Problem Manager
Operations Manager
Facilities Manager
Operations Division
ITIL Volume 5: Improvements
Service Evaluation Manager
Process Audit Manager
Improvement Manager
Continual Improvements
Improvement Division