Strategic Board
Design Division
Transition Division
Operations Division
Improvement Division


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Portfolio Director
Demand Director
Finance Director
Supplier Director
Personnel Director
Architect Director



Strategic Board

ITIL 1.2 Demand Director

1.2 Demand Director
  01 Strategic Direction...  
  02 Software Policy...  
  03 Disruptive Technology...  
  04 Initial Agenda...  
  05 Privacy Notice...  
  06 Contact Us Notice...  
  07 Contact Us Application...  
  08 Agreement: DC+DP...  
  09 Non-Disclosure Agreement...  
  10 Mission Statement...  
  11 Mission is Application Services...  
  12 Mission is Evolved Improvements...  
  13 Mission is Secure On-Demand...  
  14 Mission is Business Continuity...  
  15 Mission is Any number of Users...  
  16 Mission is Any Locations...  
  17 Mission is Any Computer...  
  18 Mission is No Software...  
  20 Standards Statement...  
  21 Data Protection Standard...  
  22 Electronic Communications...  
  23 Information Security Standard..  
  24 PCI-DSS...  
  25 Energy Management Standard...  
  26 Environmental Management...  
  27 Marketing Policy...  
  28 Social Media Officer...  

 
1. Demand Director
The strategic role of our Demand Manager is to predict what clients will want over the next ten or more years - preparation is everything.
A seven year view is taken of all projects, as a cash-rich private business the ASP do not need to pander to short-term shareholder expectations.
The Demand Director publishes the enclosed strategic mission statement so all parties fully comprehend what is expected of them and what they shall to provide.

Demand for Printing
Internet applications include the ability for any web page to be printed and for any business document to be printed.
A typical business requirement is that printing must be practical for any A4 page printer without the need to reset margins, fonts sizes and other options..
While many thousands of page size standards exist, for maximum flexilbity in Europe, the A4 page standard is the only standard that needs to be supported..
Where compatibility with the USA letter size is required, A4 printing with a 25 mm or one inch top and botton margin may be used.

Elastic Demand
Demand is just a strategy that is taken to practical levels by the Capacity Manager and other team members.
The capacity required to implement each service must be elastic so the service can grow year-by-year.
Hardware is designed to grow and software has the capacity to evolve from processing 1000 records to processing 10000 records with no change - software is elastic.

Legal Demands
As a company providing Internal application services to users, the law imposes a raft of obligations and regulations on how those applications must look and behave.
Disability
Each Internet application must be designed with due consideration for it to be used by people with certain disabilities so the application does not discriminate against those disabilities.
People have the right to change the colour scheme, contast, font size and resolution of the user interface to match their unique visual requirements.
HTML facilities for a web page to be spoken by a narrator may be used by people who cannot see the screen image - colour and images must not be used with no other method of using the application.
Offend
People have the right not to be offended by inappropriate and/or discriminatory content no matter how that content was presented.
This demands that all messages must be monitored and content changed to remove anything that is designed to offend and/or discriminate against others.
People who are known to enter content that is offensive must be prevented from entering that offensive content into the application.